Air Quality Agency Automates Permitting; Higher Efficiency Leads to Better Air Quality

Organization Profile: Public agency (formed in 1955)responsible for regulatory oversight of business that emit air pollution in the San Francisco Bay Area.  It has about 350 employees.

Business Situation:  The Air District wanted to automate complex, paper-based processes and link them to associated content stores so that it could spend more time solving large pollution problems and optimizing customer services.

Solution:  The agency is using Microsoft SharePoint Server 2010 as the baisi for an online permitting and inspection solution that incorporates electronic forms, workflows, and connections to external decision engines, databases, and geospatial servers.